Sales Tax General Ledger Disbursements

Q. In Maxxtraxx, can the sales taxes collected (when using same code but more than 1 type) be separated into separate GL accounts?

Answer:

All sales tax collected will be posted to the same default sales tax account.

Cash Shorts

Q. My drawer is 10.00 short and when I do daily sales it says it is 10 short but I cant tell where it is posted in my G/L.

Answer:

Remember, the only thing that “posts” from the daily sales report is the beginning balance for the next day. If you find you are on a particular day and you want it posted to your g/l you need to do the following: Click on the money bag (cash drawer) icon at the top of the page, click on cash paid out, enter the amount and post to overs/shorts.

UnVoid a Voided Check

Q. How do I unvoid a check?

Answer:

There isn't an option in MaxxTraxx to Unvoid a check or any voided transaction. At this point, you will simply have to re-write the check.

Available Credit Not Used to Pay RO--How to fix?

Q. I paid an invoice with cash that had a credit available but forgot to use it. It still shows available on their account. What do I do now?

Answer:

There are two options. The first is to void the payment in the cash drawer to reopen the invoice (to see how to do that watch this video: Void a Repair Order Payment) and close and pay again using credit available.

The second option is to go to the Customer’s record and under Options, choose to refund the credit available from there, using the same method of payment you used in paying the RO.