Changing the Paid Date of an RO

Q. How can I move an invoice to a different reporting period?

Answer:

The ticket would need to be reopened in order to make any changes. To do this, Click on the Money Bag above (cash drawer) then click the bottom left button (current cash drawer transactions). Find the payment and void it. This will put the RO back on the schedule. Last step is the change the status on the RO from Complete to anything else to be able to edit the RO.